Contact Us

/Contact Us
Contact Us 2018-07-14T20:29:10+00:00

Contact Us

Access Wireless/
#106-3500 Carrington Road
West Kelowna, BC V4T 3C1
Phone(250) 870-9159

Please note that tracking numbers are emailed when we have completed the shipping documents. Orders placed by 11:30am Pacific are usually shipped same day.  Orders placed after 11:30am will ship the next business day.

We only ship to addresses in Canada.

For order status & shipment questions, please contact customer service. Please include the email you received from us when you placed the order so we have as much information as possible.

If you have technical or pre-sales questions about Open Mesh products, please see our Knowledgebase link above.  We try to have most answers there.  We especially recommend Mesh Network Planning Guide and Using the Dashboard. If the Knowledgebase doesn’t answer your questions, please contact Technical Support ([email protected]).  We recommend using email as it allows us to respond to you faster.  Important:  When you email us, please include your phone number and dashboard network name so we can investigate before getting back to you.

If you need to call, our number is (250) 870-9159.  But email is always appreciated, when possible, as it allows us to give you faster and better service.

Thank you!

The Team.

    Sales: [email protected] (250) 870-9159
    Order Support: [email protected]  
    Technical Support: [email protected]
CloudTrax Help Center
Canada Office #106-3500 Carrington Road
West Kelowna, BC V4T 3C1